Sunday, August 16, 2015

The Force Awakens at Disney.....Well kind of

This weekend the net came alive with the announcement of the long rumored Star Wars Lands at Walt Disney World and Disneyland. Disney's Bob Iger took to the stage at the D23 Expo to make the announcement official after an early "leaked" post on the same day on the Disney Parks Blog. "We are creating a jaw-dropping new world that represents our largest single themed land expansion ever. These new lands at Disneyland and Walt Disney World will transport guests to a whole new Star Wars planet, including an epic Star Wars adventure that puts you in the middle of a climactic battle between the First Order and the Resistance.”said Iger to cheering fans.

While this announcement has been anticipated for well years, and it really is something to excited about; don't hold off on those vacation plans quite yet because the announcements were purposely vague and no time frame was given for the opening of the new Star Wars lands. So why get everyone in a frenzy and slightly Awaken the Force?  Well Disney has been under enormous pressure to find something to be an answer to Universal's extremely successful Wizarding World of Harry Potter in Orlando and soon Hollywood plus well there is the those new movies that are coming out....

Here is what we know about Star Wars Land:
Theses items have no time frame
1) There are more rumors than facts circulating right now.
2) At Disney World it will go into Hollywood Studios and be 14 acres.
3) At DisneyLand it will be 14 acres also
4) It will be anchored by 2 new attractions.... that is right 2 new attractions
5) Star Wars Jedi Academy will get re-imagined which means Darth Vader is out(boo)
6) We got a couple nice looking concept art of what the lands may look like.

Without a doubt these are things to get excited about but as we had learned with the New Fantasyland and Avatar, things will change, not necessarily for the better, and this will take some time to build.

Here are some things that got buried under the giant news of the Star Wars land that you really should be excited over as they will be here much much sooner than Star Wars land!

Star Tours will receive an update in 2016 to add new destinations and characters from Star Wars: the Force Awakens!


In late 2015, we will get the Star Wars Launch Bay that will showcase a preview of the Star Wars: The Force Awakens and the Episodes I thru 6 VI. We don't know how long this attraction will stay open though.

In Spring of 2016, Star Wars Weekends appears to get a new name "Season of the Force" at Hollywood Studios and will also now happen at Disneyland. DisneyWorld will get a "new" Fireworks display scored to the Star Wars Movies on Weekend Nights. Disneyland will get an "overlay" Space Mountain as X-Wing fighter and new food experiences.

Disney World's Hollywood Studios will get Toy Story Land. It will feature a new family roller coaster that Andy assembled and teacup style ride based on the Alien Claw Game. This will take place in Andy's Back yard and will be an 11 acre expansion.

Disney's Animal Kingdom will get Sunset Kilimanjaro Safaris that will bring African Wild Dogs and Hyenas to a new expanded layout. Special lighting will be added to extend in the twilight hours and will open in the Spring of 2016.

Rivers of Light will debut in the Spring of 2016 bringing the next generation of nighttime shows to the Animal Kingdom. The will light the Animal Kingdom up and will be a sight to see!

Pandora- the World of AVATAR got an official name and we got a peak at the  new attraction for this land. Avatar Flight of Passage. No opening date.

The Magic Kingdom at Walt Disney World will get a much needed new Restaurant Jungle Navigation Co., Ltd. Skipper Canteen restaurant  in Adventureland.This will come in late 2015 and as the story goes, the skippers of the Jungle Cruise will moonlight here as waiters and there will be several theme rooms including a crew mess hall and a once-hidden secret meeting room of the famed Society of Explorers and Adventurers. Hmmm this sounds like the old Adventurers Club from Pleasure Island.... I mean Downtown Disney.... I mean Disney Springs.... That is right folks.. Starting  right now Downtown Disney is Disney Springs.


And Finally both Epcot and Disney California Adventure will get Soarin Around the World as and updated version the popular soarin rides.

Over the next few months and years.... yes years... will get more info on the  Star Wars Themed Land and Disney is doing their best to keep your interest in their parks until the the lands are finished(or even started). Personally as a fan of Star Wars I am excited, but I am extremely glad and more excited that there are more experiences and attractions coming to the Walt Disney World Resort and Disneyland Resorts sooner than later.
What are you looking forward to? 

Tuesday, July 7, 2015

There is a Storm coming..... why are you standing there!

One thing I try to cover with all my Clients before they arrive in Central Florida is the weather they may encounter. July 3rd and 4th brought some typical weather situations for the Wet Summer Season  in Central Florida... Daily Severe Thunderstorms.  The skies darkened and was filled with lightning. Tourist and Locals stood in front of Cinderella's Castle Hub and snapped photos of the castle being struck by lightning.  While it may have gained some their 15 minutes of fame on the internet, it sure wasn't the brightest move. That picture or even staying in that spot to get the "best" view for fireworks sure isn't worth your life.
 
Florida is the Lightning Strike Capitol of the United States. While the number fluctuate every year, the numbers are the usually the highest in Florida for people struck by lighting. On our 2011 trip in August, we were across the street at SeaWorld when 8 people were injured at Discovery Cove by a Lightning strike. These people were "lucky" they weren't killed, but less than a month later at Adventure Island in Tampa, an employee evacuating a slide was killed by a lightning strike. Lightning is not something to mess with, so take cover when lightning is in the area.



Here are some really good tips about what to do during the storms that hit the parks and this applies to all parks.
1) Don't stand out in the open! Get indoors!!!!
2) Don't Rush for the exit.
3) Head into a shop and let the storm pass
4) Go to an indoor ride that has an indoor queue
5)Check out an indoor show
6) Don't wait at an entrance to be first in line for a ride to reopen.
7) Don't get on a boat
8) Don't take shelter under a tree
9) Get out of and away from pools
10) Don't hang out on your balcony

You are not Doc Brown trying to send Marty McFly Back to the Future. You aren't going to save the day with that awesome picture. When you get hit by lighting, your vacations is over, you won't get to see that amazing fireworks display or selfie with Mickey.  Be Smart and stay alive!

Monday, July 6, 2015

Travel Insurance: Do I need it?

I know I don't update my blog that often and that is because I am busy helping clients with their vacations. This past 4th of July Holiday Weekend  brought some unfortunate circumstances for travelers on vacation that they had not planned for that I felt needed to be addressed. The Avanti Resort on I-drive in Orlando was struck by lighting and an entire section of that resort was engulfed in flames.  Something you never want to happen to you while on vacation or even in your own home! Fortunately no one was seriously injured in this fire, but many vacationers have lost their belongings and had their vacations unpleasantly interrupted. Now you would hope that in the mayhem of a disaster like this, that the resort will take care of those staying there. Eventually they may, but in reality, their property and investments are their #1 concern.  So what do you do in the mean time? Hope you had purchased Travel Insurance and that it covers an event like this!


I will be the first to admit that I hesitate at purchasing Trip Insurance when booking my personal vacations. To me it was an added cost that might have put the trip I wanted to take out of my budget.In reality though the cost is quite minimal compared to other pieces of a vacations package.

When I first started selling travel, I would let clients know the cost of the insurance, but not push it. I don't like to push things on people, I like them make an informed decision on what they are purchasing.  Some would purchase it, others would say we will gamble and go without. Then the winters of 2013 and 2014 hit. Just about every family traveling had some type of weather delay. Some were minor, but others had some pretty significant travel interruptions.


Lets face it, we think we live in a bubble when we go on vacation and hope that the bubble will protect us while we are off having fun. Then the inevitable happens. Our bubble cracks. We get sick, the weather takes a turn for the worst, flights get canceled, fog keeps your ship from returning to port on time, or you lose a your employment after your cancellation date. Then you start cursing yourself saying  "I should have bought that trip insurance!" There are many many reason these words may come up, some you wouldn't even think about. Click here to see some common ones


Now let me state this right here, what I am about to tell you is not something for me to nickel and dime you for. It something that will help you when you need it!

 BUY TRIP INSURANCE!

That's right, buy the trip insurance. Now just don't blindly buy the trip insurance that maybe offered with your package. Do some shopping as there maybe better travel insurance options out there.
You want to make sure that the travel insurance you buy, covers everything you wanted covered. All of the policies out there have plenty of fine print along with terms and conditions on what they will pay for etc.
Here are 3 MAJOR must haves if you are buying trip insurance:

1)If you have airfare, make sure your trip insurance covers airfare.

2)If you have a per-existing medical condition, make sure the trip insurance covers that!

3)If you are traveling to a foreign country, make sure they cover emergency evacs from that country in case something happens there.

Here are other things that you will want coverage for:
  • Trip cancellation
  • Travel medical
  • Major medical
  • Emergency medical evacuation
  • Accidental death/flight accident
  • Trip Cancellation 
  • An act of terrorism
  • The vendor (cruise line, tour company, airline) going out of business( Direct Air went out of business leaving passengers with no flights and Alliegent Air has stranded people with they had safety issues)
  • An accident on the way to the airport
  • Fire
  • Emergency Medical Evacuation
  • Baggage and belongings
  • pre-existing medical conditions
  • Make sure that the policy you are buying includes traveling to the country you are planning to visit.
  • Twenty-four hour emergency services and help
The fine print is the backbone of your contract and it will be what determines what type of coverage you will have when you need it most. When you have the right insurance in place to cover you on your trip, you can ensure that your dream vacation turns out to be all you had planned and more.

Thursday, April 2, 2015

Free Dining at Disney! FAQ

Free Dining at DisneyWorld. It is one the most sought after promotion Disney has released in the past.There are also a lot of questions that arise from it and a lot of wrong information out there about it. So here are some of the Frequently Ask Questions I get about Free Dining at DisneyWorld.

First let me say, I  do not have inside information. I am going on experience and fact. Based on that I can give you some educated fact and opinion.

What is Free Dining at Disney World?
Free dining was/is a Promotion that  Disney began to use to promote their dining plan and to get people to DisneyWorld in the lower  crowd times of year. It was also designed to make it so that visiting DisneyWorld would make it more probable for you to  stay on site and not stray to other attractions in the area.  The promotion and the dining plans have changed since they were originally released. The dates in the past few years have been limited to the fall months but when it was first was released it was it was available in the winter months. Basically, free dining is as follows: 1) stay on-site at one of the qualifying  Disney Resorts for a specific length of stay and ticket length and 2)get a Dining plan for everyone on your package for Free. The dining plan would be based on the level of resort that you say at.

 Is Free Dining really Free? 
This is a question that people struggle with. The simple answer about free dining being free is  yes it is.
The more difficult answers come from  how far in advance you have booked your package.  There have been years when  if you booked as early as possible and the annual price increase hit, if you applied the Free Dining Discount, the package actually cost more. That sure doesn't sound free to me. Booking early did save people more money than those that waited for the actual release of the free dining promotion. Now to save money for those early booking people, the room only discount was able to be applied and it did save them some, but not much money.

There are some that also argue that Disney takes the room rate to full price for Free Dining promotion and they make up their cost there. What do you mean takes the room to full price? When Disney list their rooms rates, they will say rooms starting at $89 a night to $199 a night.  $89 a night would be the seasonal slow rate and full rack rate would be the $199 a night.

In my opinion even doing with the room at full rack rate, you can still come out a head with free dining depending again on how early you have booked**This is especially true if you book the room without a dining plan and your agent applies the promotion and there is no cost change in your package!( It can and has happened!) This will depend on room option, resort, and number of people traveling with you and their ages. This leads to the next question!
**What a lot of people don't realize and are not told is, if you book early and a price increase hits when applying the discounts or promotion your package now becomes subject to those price increases. So sometimes leaving the package alone is a better savings than applying the discount. So if you can book as early as possible!

Who saves the most with Free Dining if it is offered?
The more adults( people 10 and over) you have staying in the same room and the longer you stay(usually you can get free dining up to 14 days) the more you save. Again it depends on the resort level and room type you are staying in. For example a Family of 5 adults staying in a Moderate resort could save about $61 per person per night with the current dining plan pricing if they are given free dining.  If there are only 2 people in the room, the saving is obviously less or if there are children under 10 since the child cost of the Dining plan is considerably less.   Now a good travel agent would compare offers or opt to leaving the package alone if there were multiple offers out there to see what would save a family and have no difficulty explaining that to a client.

Last  year(2014) I had a client booked for Arts of Animation Little Mermaid rooms with no discount paying for the Dining plan with a family of 5. Arts of Animation is a value resort and the Little Mermaid rooms have not yet been part of any promotion. When the offer came out, I compared the deals, saw that moving to the Suites would cost them more money but thinking outside the box, looked at Coronado Springs resort and got them a larger room at the Moderate resort and saved them over $1000 to give them truly FREE dining!

 Is Free Dining Guaranteed? 
ABSOLUTELY NOT!  There are many reasons why free dining is not guaranteed.  First and foremost the head honcho of Disney Bob Iger has publicly stated that they want to start to ween people off discounts. Secondly, Disney reserves the right to limit the time frame a promotion is offered and the number of rooms at each resort. Last years promotion saw a huge change to the free dining promotion by reducing the number of dates and the number of rooms on the promotion. One of the main staple resorts for a family of 5, Port Orleans-Riverside, was not included and there were agents guaranteeing that resort would be available.

My Travel Agent said they would automatically apply it to my reservation, so that means it IS guaranteed right?
Again ABSOLUTELY NOT!!!!!!! If you have a travel agent that is guaranteeing you free dining or any promotion, DROP THEM ASAP!!!!!!  As a Travel Agent myself, I promote discount monitoring. Just because I offer it doesn't mean you will get a discount. It really depends on how many rooms are offered in a promotion, the dates, the restrictions, and if it is truly a deal for you.  

NO travel agent gets priority on a discount. When a discount is offered, we all call in and we are all thrown in line. Each phone call get answered  by a cast member and we take time to see if the offer is good deal. Sometimes by the time we get through, the rooms are already full at the resort our clients are staying at. It is just luck of the draw. I will continually try back to see if for some reason there is a cancellation to see if I can get it applied all the way up to my clients travel date. Many agents give up after the first attempt.

 I tell my clients to be comfortable with Non-Discounted Package Price they are booking and look at a promo or discount that is released as bonus if they qualify for it . If they are really dead set on getting the offer, I tell them to be extremely flexible in their travel and resorts they are willing to stay at. This may require them to wait on airfare if they are flying and doing so may cancel out any discount that is applied to a package.

Just this Week(April 1st, 2015) Disney released an function for travel agents to make changes to a package online. If you do not have a good agent that knows what they are doing, this can cause them to really screw up your package and trip if they don't understand the discounts and go in and just apply the discount. 

Trust me there are a lot of agents out there that have no clue what they are doing! Shop around and look at testimonials of agent! Interview the agent, after all they are working for you if you book with them!

My Agent says they are EarMarked and have a special line to call in to get the Discounts so they have priority right? 
ABSOLUTELY NOT!!!!!!! They have special number to call alright... any Disney Travel Agent that knows it can use and every single agent no matter what phone line they use get put in the same line no matter what line they call. Plus an EarMarked agent does not mean you are getting the best agent possible, more on that another time!

 I got a Pin Code for Free Dining so yep I am getting free dining right?
Nope.  Pin codes are codes that Disney will send to you to try to get you to come to Disney during a specific time with some enticement. Sometimes they are released before an offer is open to the public, sometimes at the same time, other times weeks after the promo. There are usually a broad range of dates and many black out dates with it. If you get it before a promo is released to the public you have a better chance of getting the promo, but again it might not be the best deal for that travel time. Disney wants your vacation dollars so they are "personalizing" an offer for you and it really isn't random either. You have signed up for something Disney and you matched their magic algorithm to get the offer.

 There is this guy on Facebook, in a forum,  on this website that says they have inside information on what the  hotel capacity are and when, how many rooms, the magic express laying people off,  and what the offer details are; why don't you?
Easy answer... This "Guy" is full of s***.  Disney does not go around bragging about how many people are in rooms to the general public or even to many cast members that aren't at management levels.  Why? Because Disney is a public owned company that has to answer to shareholders on wall street and having some loose cannons saying we don't have a high attendance or rooms filled to a certain level could cause investors to loose confidence in the company. We do hear about how room capacities have been/are during shareholder meeting and quarter earnings. Plus it is illegal to release such data before those meetings and earning reports.

So the magical express is laying off people.It was a big news story because of the amount of people they are laying off.  This is an outside company that contracts with Disney. They do more than just the Magical Express. They may have been top heavy and had to shed some people to keep their company in the green.They maybe loosing the contract to do the Disney Magical Express. They may be loosing business in is other areas because of the SunRail.  It may or may not be associated with the attendance at Disney parks..... based on the numbers Disney has been sharing with Wall Street, I doubt this has little or anything to do with attendance at the parks and hotels. I would look more at the amount of people flying in to Orlando compared to those deciding to drive.

AS far as the promotion dates and details.... it is easy to guess when the offers will be released based on historical releases of past deals. There are a few sites out there what will throw dates out  and then constantly change them until they get it right. When called out about it, ban you from their Facebook page, mailing list, etc.

In the last few years, all agents have been lucky to get 24 to 48 hours notice about a promotion. Occasionally an over zealous District Manager will prematurely release information to an agency then get a huge smack on the wrist for doing it..... if not loosing their job.  Again, that "guy" with inside info posting it on all over the world wide web is full of s***.  That person(s) are just trying to get you to go their business so they can get your business.  If you are going to use a Travel Agent, do not use them because love to post rumors. Use them because they are good at what they do and know what they are doing!

Will Free Dining be released this year?
Possibly with a heavy lean to more than likely. Historically the signs point to yes. You will know just about the same time I will know.

When will it be released and what will it be?
Historically right around the end of April to June is when it has been released. It will be when Disney is ready to release it. What it will be we, won't know until Disney officially releases details of the offer.  One of those "guys" last year released a bunch of wrong information before the official details were released and caused a lot of problems for their clients. When they were raked over the coals they blamed it on their clients and changed or deleted all of their post with the wrong information.... Sorry once something is out there on the web.... someone is gonna find it!!!

More than Likely Disney Visa Card Holders will get first shot at the deal for a few day before the general public gets the offer.These offers may or may not be the same.


Be patient, be flexible, and most of all be comfortable withe price you book your vacation as no promotion is ever guaranteed!

Thanks for reading!