Showing posts with label NextGen. Show all posts
Showing posts with label NextGen. Show all posts

Friday, June 14, 2013

Staying On-Site at Disney World: A little known but important benefit

There are many benefits that Disney publicly advertises to entice guest to stay in the on-site resorts, but there are some benefits Disney doesn't advertise. One of these unadvertised benefits is a great perk that gives on-site guest an advantage they may not even know they are receiving. That benefit kicks in when the parks reach capacity.

How does it work?
When a park reaches capacity, Disney goes into what as know as Phase Closures. There are 4 Phases of closures that have been determined to try to maintain guest satisfaction. Notice I mentioned the word try because when a park gets to these levels, there will be dissatisfaction resulting from the waits for rides,food, restrooms, and attractions. Some people have been able to get their hands on the actual policy Disney has and implements when capacity is reached and phase closures kick in. Others, like myself, have learned from experience what is part of a phase closure and who will benefit and who will be denied entry.On-Site Guest will be some of the last people affected by the Phase of Closures.

Why is this important?
Well we are quickly approaching the Holiday season and the Grand Opening of the New FantasyLand. During the Holiday season (especially New Year's Eve) the parks are sure to reach capacity. These next few months is also the time of year several families book their Spring Vacations. The Spring break time is another time when parks tend to reach capacity. It is important to note that phase closures also apply to the Water Parks and the Water Parks generally reach capacity much quicker than the 4 major parks!(It is no fun at all to be in the water parks when they are at capacity, if there is a phase closure, hit the hotel pool instead.)

Below is a breakdown of what happens for each Phase of Closure based on experience and what has filtered out to travel agents by those that have seen the actual policy.

Phase 1
Guest will be turned away at the Parking Lot Toll Plaza if they have:
A 1-Day 1-Park Ticket
No admission ticket
Cast Members using Main Gate &Silver Passes
YES DISNEY WILL TURN YOU AWAY!!!

Guest that can enter during Phase 1 are:
Those with multi-day or multi-park tickets
Those staying at a Disney Resort(including the Walt Disney World Swan and
Dolphin, and guests arriving by bus from the Hotel Plaza Boulevard
hotels)
Annual Passholders and Premium Annual Passholders
Those re-entering the park that day.
Those "hopping" from another park.
Those with in-park reservations or reservations for Bibbidi Bobbidi Boutique or
The Pirates League.
Those arriving via Disney transportation

Phase 2
Guest that will be allowed to enter a park include:
Disney Resort Guests (including the Walt Disney World Swan and
Dolphin, and guests arriving by bus from the Hotel Plaza Boulevard
hotels)
Guests with dining reservations
Magic Kingdom Guests with reservations for Bibbidi Bobbidi Boutique or
The Pirates League
Guests using Walt Disney World Resort Transportation will be admitted.
Annual and Premium Annual Passholders

Phase 3
Admission is limited to:
Disney Resort Guests (including the Walt Disney World Swan and
Dolphin, and guests arriving by bus from the Hotel Plaza Boulevard
hotels)
Premium Annual Passholders
Guests with dining reservations
Magic Kingdom Guests with reservations for Bibbidi Bobbidi Boutique or
The Pirates League

Phase 4
Closed to all guests.
Aspect of these closures can be changed at anytime by Disney.

What is important to note is, if you are traveling to see all that Disney has to offer and can't pass up that great deal to stay at an off-site location; the only thing you might see is the toll plaza and cast member telling Sorry Folks We're Closed. Please don't go Clark Griswald on that poor Cast Member! So if you are planning to head to a Disney Park during the busy season, plan on experiencing crowds and rest assured it is a very wise choice to stay at an on-site resort.
Sorry Folks We're Closed

Have you ever been at a Disney Park when it was in a Phase Closure? Tell us your experience.



Monday, September 24, 2012

Before there was NextGen there was and is Pal Mickey

NextGen is the new buzzword around the Disneysphere and Disney is sinking major amounts of money into this project. The entire scope of the project is only known to those  directly involved in the research and implementation,  but pieces of information have found their way into blogs and guesses have been made to what it will entail.We have begun to see some testing of some of the features the NextGen project will have like  FastPass+ and the new phone App My Disney Experience but there really hasn't been a time table set for a complete roll out of the project yet. There are rumors and some facts presented that NextGen will run on the newly installed WIFI in the parks & resorts and that it will also use RFID technology. RFID technology is in full use at the new Arts of Animation Resort and RFID locks are starting to make their way into other resorts. The NextGen project has been heralded as something that will make guest experiences much more entertaining and save them time; increasing their satisfaction and overall experience at the Walt Disney Resort.While this project has been in the works for a number of years, I would argue the first piece of NextGen was tested and still can be found in use today at Walt Disney World in the form of Pal Mickey.

Pal Mickey 1.0 We have the first version. He is a small guy.
So what is this Pal Mickey? It was a neat little souvenir I picked up for my daughter back on one of trips in 2003…. It is a small plush Mickey Mouse that contains a microprocessor, a speaker, is powered by three AA batteries, and has an infrared receiver in its nose. This infrared receiver would allow it to communicate with a few hundred infrared transmitters around the parks and resorts on the Disney Property. When certain transmitters were in range Mickey would start to laugh and vibrate. You would then have to press his belly or squeeze his hand  so he could tell you  information about the immediate area, a parade, showtime reminders, tips on what costumed walkaround characters may be nearby, and attractions with short queue times. Kind of like a phone app without the phone.

 Pal Mickey was discontinued in October of 2008 and can still be found on eBay for purchase. Why is that important? There were three version released of Pal Mickey, all are said to still be able to work in the parks to this day. So in theory, if you bring a Pal Mickey into any of the Disney World Parks in Orlando, he should still work. Once you leave the park and are at home, Pal Mickey doesn’t become a mute useless souvenir. If you squeeze his hand or push his belly, he will tell jokes and play a few programmed games. He is supposed to have several hundred pre-recorded phrases, ours just keeps telling the same joke over and over.
His clip was just like a Cell phone belt clip, just with a Mouse hanging from it. 

Pal Mickey is a really cool idea and pricey souvenir. He looked stylish on your belt or hanging form a lanyard but the clip that allowed you to do this was not the most comfortable  He  provided some nice entertainment in the lines and through out the resorts. In my opinion, Pal Mickey could easily be considered NextGen 1.0. Why do you ask? Pal Mickey has been rumored to be able to track each individual device so it wouldn't play the same phrases over and over again also in theory tracking where you were in the park. This tracking is something that some people are  worried about the with use of RFID technology by Disney, because they could be able to track where you are on the resort and see what your spending your vacation dollars on. Practice for NextGen? Probably not, but a cool feature.If Disney is tracking me on property, more power to them. Maybe it could be used to track lost child? I am cool with that type of use.
Our Pal Mickey won't be joining us on our Adult trip this fall but may become a stowaway in one of our kids' suitcases for our spring break trip. Do you have a Pal Mickey? Have you brought him back to the park recently?